Delivery Update on COVID-19 + Shipping Times
Our team is working closely with our warehouse and shipping partners to prioritize safety over speed.
Thank you for your support! We appreciate your patience and understanding during these uncertain times.
Please note due to COVID19 shipping times have been delayed up to 4-12 weeks for handmade garments.
NOTE: Due to COVID-19, we have noticed that USPS are experiencing delays in scanning and processing on some shipments at this time. Please note that delays might occur with your order so we recommend to wait patiently for up to 5 business days for Tracking to update once you have received a Tracking email. You may contact your local USPS or delivery person for updates in regards to regular mailing services.
We will update if there are any news regarding the current situation. We greatly appreciate your patience and understanding.
What shipping methods do you offer?
Please note USPS does not ship or deliver on the weekends or holidays.
If items are purchased on PRESALE, Please take note of the ETA on the item within the product listing.
(Processing time can take up to 4-9 weeks depending on stock and the seasonal demand.)
FREE - USPS First Class (All US Orders) - 3-8 business days*
$35 - USPS Priority Processing (Order will be pushed to the front of the queue)
*USPS First Class shipping is only an estimate given by USPS, actual times may vary depending on destination
Subject to same policies listed above.
$50 - USPS Priority Mail (10-15 business days)
TAXES & CUSTOMS
Import duties and taxes are not included in the item price or shipping cost. These charges are your responsibility and will be collected from you by the carrier upon delivery. If you refuse a shipment from Fused Hawaii, you are responsible for the original shipping charges as well as the import fees that may be incurred upon delivery back to us.
How long will it take for my order to arrive?
PROCESSING TIME MAY TAKE UP TO 1-8 WEEKS DUE TO THE HIGH VOLUME OF ORDERS WE ARE EXPERIENCING AT THIS TIME.
SHIPPING TIMES MAY BE SLIGHTLY AFFECTED DUE TO COVID-19 DELAYS OCCURING THROUGHOUT THE U.S AND TEMPORARY BUSINESS SHUTDOWNS.
Handmade in Hawaii swimwear at times may take a few days longer to process. These pieces are being hand cut and sewn in our home based Hawaii studio.
When will my order ship?
How can I track my order?
Can I change my order?
How do I check my order status?
My package is lost, what should I do?
How do I use a promo code or gift card?
- Go to your cart and click the checkout button.
- Once you reach the checkout page, on the right-hand side of the page you will see the “Gift card or discount code” field. Fill it in and then hit the apply button.